Magnificent and extraordinary hotel located in a great area near an old farm cast with chapel, two restaurants and vineyards as far as the eyes can see, and sightseeing and restaurants. Very central location, a 10-15 minute walk from a l-shaped square: )

Glad I took grand deluxe king room, it was new-fashioned and exquisite...

Relatively spacious room with a clean bathroom and a nice touch of presecco 🥂. the standout feature was definitely the friendly and exceptionally kind staff members here.

The staff are friendly and welcoming, and I loved the luxurious rooms with a grand piano.

the deluxe queen room I booked was tastefully decorated. the hotel's location was quiet central, near a touristy attraction. 3. Spent a nice evening at Caffe Italiano, located a short walk to the venue.

Outstanding staff, beyond helpful. Beautifully renovated palazzo. Spacious and comfortable rooms. Great location, walking distance to attractions. Attentive to needs and professional staff. Best bathrobe ever. Lovely breakfast. Excellent parking service.

It was all superb.

Luxurious hotel, incredible Music room, amazing view, perfect location, warm and friendly staff.

Nothing it is perfect.

From the moment I arrived at Baglioni Hotels, I felt welcomed and taken care of. They went above and beyond when my luggage was lost and even provided personalized gifts and notes in my room. The staff showed immense empathy and made me forget about the challenges I faced. The service was unparalleled, with the reception staff discussing and solving my laundry needs late at night. The complimentary breakfast and drinks were a thoughtful gesture that made my experience even more special. I highly recommend this hotel for their exceptional service and attention to detail.

The attentive staff made our stay memorable. Upgraded room with surprise birthday cake. Great location in central and quiet. Lovely rooms and historic public spaces. Friendly and helpful concierge. Beautiful interior. Amazing staff advice on Florence highlights. Excellent restaurant recommendation. Wonderful hotel ambiance.

We had an incredible stay at this hotel! The best aspects were the friendly and helpful staff, the cleanliness of the rooms, and the delicious breakfast. The staff made us feel welcome and were always there to assist us with anything we needed. The hotel facilities were top-notch and the rooms were spotless. The breakfast had a great variety of options and everything tasted amazing. Additionally, the location was perfect, as we were able to walk to most of the popular attractions in this city without being in the overly crowded areas.

Nothing that we didn't like.

The staff were helpful and organized our stay. The hotel is beautiful and the room was spacious with a small balcony. Common areas were nice and the canary in the music room was a nice touch. The check-in was quick and we were offered coffee. The room had a comfortable bed and a view of a church. The breakfast was served in a beautiful room with a good menu and polite staff.

The hotel exceeded my expectations. The room was tasteful and had a fantastic view of the nearby basilica. The staff was always friendly and greeted us by name. The location was perfect - quiet yet within walking distance of all the sites. The breakfast buffet was exceptional and they never rushed us to leave.

There were a few minor issues during our stay. The room had some black mold in the shower area, which we reported to the front desk.

My stay at this hotel was fantastic. I was in Florence for a short vacation and stayed at the lovely Relais Santa Croce. The hotel, a historical palazzo beautifully renovated, was a sight to behold. The spacious room was comfortable and the breakfast was excellent. The location was perfect, situated in a quiet street but within easy walking distance to everything. The best part was the staff's attention to detail, even going above and beyond to help me purchase the hotel's amazing bathrobe. a brilliant experience.

Couldn't recommend this hotel more.

My Xmas stay was great! The hotel provided complimentary chocolates and champagne in my room upon arrival which was a really nice touch. The location was perfect, just a short walk to the main attractions and restaurants. The staff was fantastic, always friendly and helpful.

The only downside was the noise level outside the hotel, but this is to be expected in a city center location.

I was initially skeptical upon arrival, but the beautiful historic building and stunning interior quickly changed my mind. The high ceilings, crown molding, and elegant décor created a charming and unique atmosphere. The room itself was comfortable and well-appointed, with hardwood floors and modern amenities. The complimentary beverages and movies were a nice touch. The bar area was inviting, with a cozy fireplace and friendly staff. It felt more like staying in a lovely Tuscan home than a hotel. The location was also ideal, away from the crowded areas but still centrally located. I highly recommend this hotel for a relaxing and memorable stay.

The wifi in the room was unreliable and the shower had low water pressure, but these were minor issues compared to the overall experience.